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- Meru for business
Meru, a world-class ride hailing service, was launched in Mumbai in 2007 in association with True North (formerly known as India Value Fund Advisors).
We are the pioneer in the personal road transportation business in India. Having started a new cult in the transport industry with our experienced professional management, we won over many hearts and served millions of consumers over last 10 years.
Years passed and we kept innovating.
We started our journey keeping you in mind, and years later we still build towards the same goal – Reliable, Safe and Transparent transport solutions for you.
We breathe technology-led innovation and are always on-the-go to create rides that complement your every travel need. Some of our pioneered innovations are fully automated GPS GPRS based dispatch system, ExactoMeter – for complete transparency in rides, automated speed alarms in cabs, trip tracker service and ICE alert in mobile app which primarily aims at women safety.
As forerunners, we take it as our responsibility to keep revolutionizing and enhancing the travelscape in the country.
The Current Meruscape.
Headquartered in Mumbai, Meru is now present across 24 cities in the country, offering 5 different types of products, each tailored to your travel needs. We ride around more than 20,000 cabs and are favourite of over 12 million riders.
You can count on us for best-in-class rides. With our high-tech gadgets, data science, algorithms, user-friendly interface, consumer centric processes, and a decade long experience; we have been striving to deliver a well-rounded experience for you and your family or your colleagues.
A little something for everyone.- Click, Tap, Call or Hail; choose from multiple booking channels – mobile app, website, call center or hail a cab on road.
- More to Choose From.
- Radio Taxi, Sedan, Hatchback and SUV.
- One-way and Round Trips, Local, Rental and Outstation rides. - Point-to-point service. No charges for unbilled kilometers.
- Modern, air-conditioned cabs, running on clean green fuel.
- Trained chauffeurs at your service, well-versed with the city routes.
- Social Media Buff? Well, you can book via Facebook Messenger chat bot and Google Maps as well.
- ExactoMeter: No hidden surprises, no changes in the cost. With ExactoMeter, know your exact fare at the time of booking.
- No Surge pricing, fixed pricing everyday even throughout the peak hours.
- Email receipt for every ride with complete fare break-ups. Also includes tolls and parking charges, if any.
- Ride cashless or with cash. It’s your wish. Hit the road and pay your way with our in-app wallets – PayTM, MobiKwik, Jio, Freecharge and Citrus.
- Last minute changes in plan? We get it. Don’t worry we won’t charge any cancellation charge.
- Stringent driver verifications and routine quality checks to ensure highest standards of service.
- Safe rides, round the clock with GPS tracking system, ICE technology & Trip Tracker service.
- Dedicated Feedback Cell reachable via App, Call Center and Web.
- 24x7 customer service center to cater to all your queries.
We have a constant support system that has had our back in all our endeavours. True North got our wheels rolling and worked in sync with us towards creating one of the finest passenger transportation businesses in India.
Over the last two decades, True North has invested ~US$ 1.5 billion across 30+ businesses in transport, retailing, healthcare, media and entertainment, specialized engineering and financial services sectors. It has successfully transformed many of these companies into large businesses that are valuable, enduring, and socially responsible, creating immense value for all stakeholders.
With True North’s support many businesses have transformed, creating an immense value for all their stakeholders. Likewise, we hope to achieve our company’s goals and vision by collaborating with them.
For more information on True North, please visit www.truenorthco.in
