Press Releases : Meru aims at world class taxi service

Meru aims at world class taxi service
August 5, 2007 1:59 PM

V-Link, a leading fleet management company, recently launched 'Meru', a world-class metered call taxi service in Mumbai in association with India Value Fund, a premier Private Equity fund from April, 2007.

The monsoons have hit Mumbai city with a sudden ferocity, which has left people unprepared. Meru has taken the initiative to offer all its passengers an umbrella if required to protect them from the rains to reach their destination without having to worry about the monsoon. Right from the launch, Meru has provided first aid kits in the cabs. This will come in very handy during the monsoons. With increase in the fleet size of MERU and keeping the customer centric focus in mind, Meru has  now expanded its advanced booking service to its customers in Andheri, Santazruz, Vile Parle, Goregaon, Malad, Vikhroli, Chembur, Powai and nearby areas, which has enabled it to reach a wider base of clientele. Meru can be booked 60 minutes in advance and the cab will come to your doorstep.

Anjan Deb, Chief Operating Officer, V-Link Group said, "We are committed towards providing our passengers with high quality service, reliable, comfortable and well-organized operations. From inception one of the core principles and policies that we have emphasized on is customer responsiveness in an effort to provide a product that meets with all the customers' requirements"

He added, "We strongly feel that a city like Mumbai needs a significant upgrade in terms of its infrastructure and along with the Government of Maharashtra, we are aiming to help people in Mumbai travelling in cabs with all basic amenities to enhance their travelling satisfaction. This monsoon we shall provide passengers with umbrellas, if required for the purpose of travelling in comfort." 

V-Link plans to initially launch 150 taxis and shall increase to 1,000 by year end and plans to manage a fleet of at least 10,000 cabs across major metros of the country in the next 3 to 5 years. With this expansion in mind, V-Link is looking to hire 200 additional chauffeurs during June 2007. V-Link currently offers an advance booking system for Meru, which allows a customer to book for a cab by dialling (022) 4422 4422 or logging onto and get a cab at their appointed location.